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Please Note Guidelines and Policies

  1. You must sign into our secure booking portal WITH YOUR CURRENT GOOGLE OR FACEBOOK ACCOUNTS OR SIGN UP WITH FRESHA (booking portal ) if you do not have a Google or Facebook. This will store all your info securely, and you CANNOT BOOK an appointment WITHOUT an account with either FRESHA (booking portal), FACEBOOK, or GOOGLE. 

  2. Upon booking Please send Clear foot pictures to in order to begin phone or video consultation process.

  3. Please Note: You may choose to opt in or out of our emailing or marketing text messages at any time.

  4. All important forms will be sent to you and please be prepared to complete before your appointment. 

  5. WE DO NOT REMOVE INGROWN TOENAILS, But can apply Onyfix bands that will restore the natural shape of your nails to prevent future in-growns.

  6. Please understand that space is very limited, so we may ask additional guests who are not receiving services to wait in waiting area. 

  7. Please understand, that NO CHILDREN are allowed in service area.

  8. Masks are recommended, but NOT REQUIRED.

  9. If you are sick, please reschedule.

  10. Forms of payments for appointments are card or cash, NO cash app payments.

  11. Let's be kind. No Profanity. Thank you.

Cancellation & Booking Policy:

Please call us in the event of a possible reschedule or if you will be late. Communication is key.

  • BOOKING- A non refundable, transferrable deposit is required for new clients. This will confirm your appointment and will also serve as a cancellation fee if you need to cancel your appointment ,or simply choose not to show up.

  • CANCELLATIONS- Life Happens. We get it. Your deposit serves as a cancellation fee  and is transferrable one time only in any  6 month period. If you cannot reschedule within a month, then you will lose your deposit and will have to pay another upon booking. If you cannot make your appointment at that time, you will lose your deposit and will need to pay another to book again. 

If you did not leave a deposit: Free Cancellation before 24 hours of scheduled appointment ,or 50 percent of service fee after 24 hours of scheduled appointment.

​PLEASE NOTE: Any one who chooses to make multiple online cancellations within a given period will be unable to make future online bookings, and must call to retrieve appointment subject to a non refundable, non-transferrable deposit.

  • LATE ARRIVALS-  We value your time, so we do ask that you value ours. So, If WE are more than 20 minutes late, then WE may offer a free retail item or credit a essential service to your account for future use & offer a reschedule based on availability. If CLIENT  is more than 20 minutes late, based on the timing, then client may be asked to agree to reducing their service time so as not to interrupt the flow of the current schedule or reschedule appointment with deposit for a later time. 

  • NO SHOWS- If you forget or knowingly forgo your appointment resulting in a no show, then you will be charged 100 percent of service fee. To then reschedule, then a full service fee will be the deposit and multiple occurrences will not be allowed to book again

  • FEES- Please be advised. IF A FEE IS DUE, then It IS DUE. NO EXCEPTIONS.  Please Note: We DONOT charge cards for fees, instead we will send you an invoice, and it must be paid prior to booking a new appointment. 

Please DONOT  call to complain if you have violated any of our policies. Respectfully.

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